Be wary of emails, phone calls and text messages claiming to be from the ATO.
If you think a phone call, SMS, voicemail, email or interaction on social media claiming to be from the ATO is not genuine, do not engage with it. You should either:
- phone us on 1800 008 540
- go to Verify or report a scam to see how to spot and report a scam.
Stay up to date on the latest scam alerts by subscribing to our general email updates. You will also receive updates on all new general content on our website.
Latest scam alert
July 2023 – tax time SMS and email scams
This tax time, we’re receiving an increased number of reports about several ATO impersonation SMS and email scams.
These scams encourage people to click on a link that directs them to fake myGov sign in pages designed to steal their username and password.
Scammers use many different phrases to try and trick recipients into opening these links. These include (but are not limited to):
- ‘You are due to receive an ATO Direct refund’
- ‘You have an ATO notification’
- ‘You need to update your details to allow your Tax return to be processed’
- ‘We need to verify your incoming tax deposit’
- ‘ATO Refund failed due to incorrect BSB/Account number’
- ‘Due to receive a refund, click here to receive a rebate’
The images below are examples of the format this scam can take.
Do not open any links or provide the information requested.
We won’t send you an SMS or email with a link to log on to online services. They should be accessed directly by typing ato.gov.au or my.gov.au into your browser.
While we may use SMS or email to ask you to contact us, we will never ask you to return personal information through these channels.
Report any suspicious contact claiming to be from the ATO to ReportScams@ato.gov.au.
Last modified: 14 Aug 2023